INTRODUCTION
|
DATE COMPLETED | MANAGER’S INITIALS | COMMENTS |
All hiring forms complete | |||
Introduce other team members | |||
Review job description | |||
Explain work schedule | |||
Explain time card or sign in procedure | |||
Explain employee information centre | |||
Review training plan | |||
Set up ‘training file’ and explain purpose | |||
How to complete Personal Sales Record | |||
COMPANY POLICIES TO BE EXPLAINED | |||
Open door policy | |||
Pay periods | |||
Probationary period | |||
Lockers | |||
Dress code | |||
Employee discount policy | |||
Lunch/Dinner and other Breaks | |||
Employee parking | |||
Benefits | |||
First aid | |||
Fire procedures | |||
Confidentiality | |||
Basic customer service standards | |||
STORE TOUR | |||
Explain the store layout | |||
Handling merchandise | |||
Ticketing merchandise | |||
Cash and wrap procedure | |||
Customer request book | |||
Hold policy for staff and customers | |||
Stockroom layout and maintenance standards | |||
Housekeeping responsibilities | |||
Security tags | |||
Manager’s Signature:________________________ Employee’s Signature: _______________________