Career Success Story

A true career success story

How I Went from $7.00/Hour to $100,000.00/Year in Less than 5 Years Working in Retail – A True Retail Career Success Story I started working in a retail store for the same reasons most people do – I needed a job. I dropped off my resume at a few stores. I wasn’t really particular, I just needed a job quickly…

Read More

KPI Selection and Motivation

KPIs and Motivation

Motivation and KPI’s:  As any retail professional knows, KPI’s (Key Performance Indicators) provide valuable information about the retail operation as a whole, and about individual business units – stores, for instance. Often, store performance is quickly evaluated on the basis of a few select KPI’s. Those are usually the KPI’s that store management can have a direct and immediate…

Read More

Retail Performance Management

Performance Management

When Retail Performance Management Is Missing: This story ends with the police handcuffing and removing a part time sales associate from the store. We decided to tell this true story to illustrate just how horribly things can go wrong when you’re not really on top of… Performance Management In the very early years of her career, Jane (not her…

Read More